News views & updates November 2017

Eastfield Associates

Our network of potential candidates covers the world, and using our vast knowledge of hotels, project management, hotel structures, and working experience of hotels. We are sensitive to cultural differences, and diversities helping us to understand the needs of the client and candidate in greater depth.

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We continue to grow our Asian business, and network, while continuing to seek new clients and to develop long-term business relationships with hotels and companies which are as passionate about service standards and career development. Candidates,covering both expat management and Asian management, we pride ourselves on collating information, referencing and checking again to ensure we get the right match for the client.We have a Facebook page as well as LinkedIn pages for you to follow, and please also our new web page (link below)

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National Standard for food hygiene comes into force,

A new scheme to ensure that local regulation of food hygiene is consistent at a national level, has taken effect from 1 October, as new Primary Authority legislation comes into force.

Primary Authority enables businesses to form a statutory partnership with one local authority, which then provides “robust and reliable” advice for other local regulators to follow when carrying out inspections or addressing non-compliance.

The British Hospitality Association (BHA) has created a partnership with Cornwall Council, which is Primary Authority for the catering sector, and together they have devised the first countrywide catering hygiene advice and protection scheme.

Is this the first casualty,

The 402-bedroom Adelphi hotel has been described as “an embarrassment” to Liverpool and “would make Fawlty Towers look like a five-star hotel” after its owner Britannia Hotels was fined more than £265,000 for seven breaches of food safety and hygiene regulations.

Appearing at Liverpool Magistrates Court, Britannia pleaded guilty to the charges relating to three food hygiene inspections during which live cockroaches and mice and rat droppings were found. The company was fined £232,500 and made to pay costs of £34,831.

Accor Hotels,

Accor Hotels has made two new Mercure signings, the Mercure Warwick Honiley Court and the Mercure Walsall Barons Court – the brand’s 10th and 11th signings in 2017. The Mercure Warwick Honiley Court in Warwickshire, will consist of 62 bedrooms and will open as a Mercure hotel before the end of 2017. The Mercure Walsall Barons Court in Walsall, previously a Best Western hotel, has 94 bedrooms and will open as a Mercure at the beginning of next year. Both hotels have been signed under franchise agreements with the Talash Hotels Group. The new hotels are the fifth and sixth signings Accor Hotels has made with the group. Ravi Kathuria, director of the Talash Hotels Group said: “We are thrilled to be expanding our partnership with Accor Hotels adding to the number of Mercure hotels we have in our portfolio six across the North West and the West Midlands. The expansion of our partnership strengthens our spring board to the future ventures that we at Talash Hotels Group have in our sights.” These new additions will bring the Mercure network in the UK to 82 hotels.

Hotel investments for 2017 set to beat last year’s figures

A weakening pound, growth in staycations and improved infrastructure developments are forecast to contribute to UK hotel investments exceeding 2016 levels by the end of the year, according to two leading hospitality property agents.

JLL and Savills have both reported are increase in hotel transactions so far, this year, although their figures vary slightly.

As far as JLL is concerned, there has been a 28% increase in UK hotel investments during the first eight months of the year, the majority (65%) of which have been dominated by single asset sales. With the completion of 57 transactions, worth £1.7b, from January to August, JJL said that total hotel investments during 2017 are forecast to exceed last year’s levels of £3.3b.

Meanwhile, Savills forecasted that annual UK hotel investment volumes will reach £5.1b by the end of the year, which would be 25% up on what they believed to have been the 2016 total of £4b.

By the end of September, transaction volumes had reached £3.5b, up 6.1% on the same period last year, according to Savills.

JLL highlighted that £1.2b worth of deals were completed in London between January and August 2017, 40% up on the same period last year, while Savills reported that overseas buyers have continued to be the major investors in the capital.

Savills also said that overseas investors have accounted for 38% of hotel transaction volumes in the UK regions, up from a 7.3% share in 2016.

Key regional deals completed outside London by JLL included the 298-bedroom Holiday Inn Manchester City Centre, bought by Starwood Capital off a guide price of £55m, and the 174-bedroom Hotel La Tour Birmingham, which was sold to Dalata Hotel Group Limited for £31m. Meanwhile, the 165-bedroom Lowry hotel, Manchester, was sold to Singapore-based group CDL for £52.5m. Kerr Young, director in JLL’s Hotels & Hospitality Group, said: “Looking forward, developers and operators are likely to focus on regional cities, which are expected to see around 20,000 additional rooms by 2019, due to the high barriers of entry and competing land use in London.

“In Manchester alone, driven by ongoing growth of high quality infrastructure, 1,788 new hotel rooms are expected to be added to the current supply of circa 17,350 rooms by 2019.” The city’s economic growth has been driven by vast investments in high-quality development such as Media City UK and Airport City which has continued to have a positive impact on Manchester’s hotel market.” Rob Stapleton, director in the hotels agency team at Savills, adds: “While some of the increased activity by investors in the UK regions is in response to a lack of available assets and price constraints in London, it also reflects an increased level of comfort among overseas investors with the regional markets, particularly key cities such as Manchester and Edinburgh.”

GDPR, worth another mention

It will apply from 25 May 2018, individuals must give explicit consent for their personal data to be collected and used as well as knowing how that information is going to be used. All personal data will need to be wiped after a specific time period, but this has not yet been confirmed. People will also be able to object to the processing of data for profiling and can request for their personal data to be erased when it is no longer required or when consent is withdrawn.

Companies must also inform all individuals affected by any security breach (including cyber-attacks) and the Information Commissioner’s Office within 72 hours.

For those who share data with another party (including umbrella or payroll companies), you must have a GDPR-compliant data sharing agreement in place. Penalties for anyone not compliant with the new regulations will encounter fines of up to €20 million or 4% of global turnover, for large corporations

How will this affect recruitment and what can we do?

It’s now down to recruitment agencies to revisit their current data and update their processes to comply with the new regulations. This could involve asking existing candidates to re-register with them. It’s also important that your team are informed of the new regime and the importance of safeguarding personal data. They must also be made aware of the penalties which your agency could face.

Every recruiter’s database will definitely take a knock as you must ensure that every single candidate or contact you have on your database has given you permission to store their personal data. You must also make sure that separate consent is received for recruiters to use personal data for reasons other than what they originally asked for. For example, even though you have someone’s permission to send their CV out to clients, it doesn’t mean you can send them mailshots until they have also given their consent for that.

With regards to the new third-party data rule, it’s worth checking job boards’ policies and see how they will affect you and the data you store.

Finally, for anyone who still uses the process of ‘specking’ out CV’s without the candidate’s consent or knowledge, then it’s time to stop! With the new GDPR changes, implied consent (that may come from the terms and conditions laid out by a job board) is not enough as personal data cannot now be shared on that basis. It is now also a legal requirement that all candidate submissions are submitted to a valid role and they have been contacted by the recruiter and given the details before the CV is sent.

 Compass Hospitality

Compass Hospitality has signed its latest property in the UK with the Crown Spa Hotel in Scarborough. The beachfront hotel will be the 12th property to join Compass Hospitality’s growing UK collection, and will be the first to feature on-site spa facilities.

Matthew Welbourn, Executive Vice President of Operations in the UK for Compass Hospitality, said: “The Crown Spa Hotel in Scarborough is a promising addition to the Compass Hospitality Group portfolio in the UK. The hotel is very popular and well located to suit a wide range of travellers, and we will continue to constantly strive at improving the overall experience for guests across the entire portfolio.”

He added: “As a group, Compass Hospitality is always in active search for the right three and four-star business and leisure properties across the UK, and we are planning several more openings in 2018/2019”.

Compass Hospitality continued

HUA HIN, THAILAND – Leading hotel management company Compass Hospitality has unveiled its luxury brand with the opening of Ananda Hua Hin Resort & Spa on April 1 this year, featuring a collection of elite private beachfront pool villas expected to set a new high watermark for privacy and exclusivity in the royal destination.

The new high-end brand by Compass Hospitality adds to its existing of three brands – Compass, Citrus, Citin – and marks its 42nd managed property across its operating markets in Thailand, Malaysia and the UK.


Several of the best-known names in travel are now united in one hotel company.

Marriott International closed Friday morning on its $13-billion acquisition of Starwood Hotels & Resorts Worldwide, bringing together its Marriott, Courtyard and Ritz-Carlton brands with Starwood’s Sheraton, Westin, W and St. Regis properties.

In total, 30 hotel brands now fall under the Marriott umbrella to create the largest hotel chain in the world with more than 5,700 properties and 1.1 million rooms in more than 110 countries. That’s more than 1 out of every 15 hotel rooms around the globe.

I hope you enjoyed the above, if we can assist with recruitment please get in touch.